We offer multiple shipping options, including standard and expedited delivery. Costs vary based on your location and preferred shipping method, which you can view at checkout.

Please allow 3-5 days for order processing. Shipping typically takes 7-10 days. If your order hasn't shipped within four business days, please notify us so we can ensure everything is on track.

We offer a 1-year warranty on all our products which covers manufacturing defects. 

We only ship within North America. If you are located outside of North America please contact Astrodreams directly at support@astrodreams.ca

Setting up your device is simple! Just connect your iPad via Bluetooth, and you’re all set. Refer to the setup guide included in the package for detailed instructions.

Try our troubleshooting steps, (found in the manual). If the issue persists, please contact our support team for further assistance.

To file a warranty claim, please contact our team at support@astrodreams.ca with your order number, a description of the issue and any photo documentation of the issue. Our team will work with you to get this resolved as quickly as possible.